Account Assignment Rules
Refer to Exhibit to answer this question.
The exhibit shows the rule criteria that are set up for an Account Assignment rule. Which user or users will be assigned as the owner of an Account record if the Region is West and the Priority is High?
Rule 1 is evaluated first. It will be evaluated to true. It will be applies and the Account will be assigned to Employee X. Rule2 will not be applied. Note: You can change the order in which rules are evaluated by editing the Order field. On the rule that you want to change, enter an order number that is higher than the order number of the rule that is to precede the rule you are changing, and lower than the order number of the rule that is to follow it. For example, if there are three rules, ordered 1 through 3, and you want to change the order so that the rule that is currently number 1 is evaluated after the rule that is currently number 2, change the order of rule number 1 to a value, such as 2.1 (or any value greater than 2 and less than 3).
Select the three user activities that can be monitored in CRM on Demand.
You can review the resource usage for your entire company, including changes to these areas:
* Reset Password (D)
* Forget Password
* Answer Security Questions
* Change SSO Identifier (C)
* Change to User ID
* Change to Email address
* Set Password
* Initial Password
* PIM Sync
* Offline (B)
Your company has specific campaign analysis needs that require you to build a few custom reports. Which type of subject you should Choose, whenever possible, when building custom reports and why is that type the best choice?
There are two categories of subject areas: Analytics and Reporting.
The Getting Started with Answers page contains two categories of subject areas: Analytics and Reporting. The subject areas in the Analytics category generate reports that are historical and that show trend analyses, based on data that is refreshed nightly. The subject areas in the Reporting category provide up-to-the-second data analyses and real-time information.
Incorrect answers:
Not A: A federated subject area does not have a single driving object.
Not E: This subject area type consists of two or more fact tables at different dimensional levels. Multi-fact subject areas are appropriate when you want to report on multiple, yet related, sets of metrics.
Which best defines Assets in CRM on Demand?
When you want to track a product you've sold to a customer or company, link the product record to the account as an asset.
You are preparing to import several different types of records, using the import tools in the application. All of the records in your Import CSV files Include External Unique IDs, which you would like to use to identify duplicate records during import. Which three of these record types can be checked for duplicates during import?
The Import wizard uses an external unique ID, which is a unique external ID field that is imported from another system. The Import Wizard also uses Oracle CRM On Demand predefined fields. These are non-ID fields, such as Account Name and Location.
Incorrect answers.
Task: No duplicate checking (Always creates new records)
Appointment: No duplicate checking (Always creates new records)
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