Which type of management system provide the means for organizations to improve internal controls and management competence?
Process-oriented objectives are the objectives that focus on the BCM activities that support the achievement of people-and performance-oriented objectives, as defined by ISO 22301. Process-oriented objectives are derived from the business continuity policy and the results of the business impact analysis (BIA) and risk assessment (RA). Process-oriented objectives are measurable, consistent, and relevant to the organization's business continuity requirements and strategies. Process-oriented objectives are also aligned with the organization's strategic direction and communicated to all relevant parties.Process-oriented objectives are one of the key requirements of ISO 22301, as they provide the basis for planning, implementing, monitoring, reviewing, and improving the business continuity management system (BCMS).Reference: ISO 22301 Auditing eBook, page 281; ISO 22301:2019, clause 6.22
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