PECB Exam ISO-9001-Lead-Auditor Topic 1 Question 5 Discussion

Actual exam question for PECB's ISO-9001-Lead-Auditor exam

Question #: 5
Topic #: 1

You have been just hired as the Internal Lead Auditor of a large organisation, responsible for internal audits. Your first job is to analyse the answers to nonconformities included in the report of a recent internal audit to Top Management.

The report contained one nonconformity as follows:

There is no evidence of Top Management ensuring the availability of resources to operate the QMS, the establishment of objectives, the promotion of continual improvement, and the promoting of the process approach.

Which four of the following Top Management actions can be considered 'corrections to the nonconformity'?

ATop Management appoints a senior manager to oversee the quality manangement system

BTop Management completed a course on ISO 9001

CAll these actions will be reviewed during the Top Management meetings

DImprovement action has been promoted

EObjectives have been established

FProcess approach has been communicated to the personnel

GResources have been provided

HTop Management review will be carried out every six months instead of annually

Show Suggested Answer

Suggested Answer: E, F, G, H

by Kayleigh at Apr 14, 2024, 10:06 AM

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25%

12 months ago

I agree, the question could be a bit more straightforward. Still, I think the correct answers should be the ones that directly address the issues raised in the nonconformity statement, like ensuring resource availability, establishing objectives, and promoting continual improvement and the process approach.

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Marilynn

10 months ago

D) Improvement action has been promoted

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Johana

10 months ago

E) Objectives have been established

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Antonio

10 months ago

G) Resources have been provided

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Moira

10 months ago

A) Top Management appoints a senior manager to oversee the quality management system

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Elenora

1 years ago

Hmm, this is a tricky one. The question asks for the four actions that can be considered 'corrections to the nonconformity,' but it's not entirely clear what the nonconformity is addressing. I think the key is to focus on the specific elements mentioned in the nonconformity statement.

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