Which two of the following are the key expected results of a quality management system that conforms to the requirements of ISO 9001:2015?
When an organization wishes to extend the scope of their current certification to include new services or activities, such as the printing and compilation of computer documentation packages, it requires an extension to the scope of the audit.This involves a formal application process with the certification body to ensure that the new activities are included in the audit plan and that the organization's quality management system encompasses these new processes12.Reference: = The answer is based on the ISO 9001 Auditing Practices Group guidance on scope and applicability, which outlines the need for a formal application process when there is a change in the scope of the quality management system that affects the certification1.Additionally, the UKAS guide on the extension to scope (ETS) process provides information on how changes to the scope, including the addition of new services, require a formal application2.
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