PECB Exam ISO-IEC-20000-Foundation Topic 2 Question 5 Discussion

Actual exam question for PECB's ISO/IEC 20000 Foundation Exam exam

Question #: 5
Topic #: 2

[All ISO/IEC 20000 Foundation Exam Questions]

One of the activities required for effective planning, coordination, and evaluation of requested changes is assessing the impact and required resources. Which process or function is responsible for this activity?

AService desk

BRelease and deployment management

CChange management

DConfiguration management

Show Suggested Answer

Suggested Answer: C

by Delpha at Sep 19, 2024, 02:03 PM

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Edwin

7 days ago

I'm not sure, but I think it could also be D) Configuration management.

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Ronna

14 days ago

Change management, for sure! They're the ones who have to make sure the impact and resources are all accounted for.

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Cora

17 days ago

I agree with Marcelle, Change management is responsible for assessing the impact and required resources.

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Marcelle

22 days ago

I think the answer is C) Change management.

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