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PECB Exam ISO-IEC-20000-Foundation Topic 3 Question 1 Discussion

Actual exam question for PECB's ISO-IEC-20000-Foundation exam
Question #: 1
Topic #: 3
[All ISO-IEC-20000-Foundation Questions]

When an internal supplier is operating part of the service management processes, which process is required to manage this supplier?

Show Suggested Answer Hide Answer
Suggested Answer: B

Contribute your Thoughts:

Billy
2 months ago
I believe it's B) Supplier management because it involves managing all types of suppliers, including internal ones.
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Shenika
2 months ago
I'm not sure, but I think it could also be C) Service level management.
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Simona
2 months ago
Supplier management? Pffft, that's too easy. I bet it's Service availability management. You know, gotta make sure the supplier is always available to deliver the goods. Or maybe it's Resource management, because you need to make sure the supplier has enough resources to do their job. Hmm, decisions, decisions...
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Owen
1 months ago
Actually, it's Supplier management. You need to ensure the supplier is meeting the agreed-upon terms and conditions.
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Oliva
1 months ago
I agree, Supplier management is crucial for ensuring the supplier meets the service requirements.
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Lemuel
1 months ago
I think it's Supplier management. You need to manage the supplier's performance and relationship.
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Mee
2 months ago
I agree with Tracie. Supplier management is needed to manage internal suppliers.
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Hoa
2 months ago
Supplier management, obviously. Unless the question is trying to trick us and it's actually some kind of crazy combination of all the answers. But I'm going with supplier management. Seems the most straightforward.
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Cassi
2 months ago
Resource management? What, are we supposed to just throw resources at the problem and hope it goes away? Nope, gotta be supplier management.
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Markus
1 months ago
Supplier management is key to ensuring smooth operations.
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Kaycee
1 months ago
Definitely, we can't just rely on throwing resources at the problem.
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Dick
2 months ago
Yeah, we need to have a process in place to manage our internal supplier.
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Kyoko
2 months ago
I think it's supplier management.
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Leonie
2 months ago
Ooh, trick question! It's actually all of the above. You need to manage the supplier, the service levels, the resources, and the availability. That's how you keep the internal supplier running smoothly.
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Sanda
2 months ago
Service level management? Really? That's like trying to manage a supplier by setting service levels. Nah, gotta be supplier management.
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Lynelle
1 months ago
B) Supplier management
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Kenneth
2 months ago
Yeah, I agree. It's important to have a process specifically for managing suppliers.
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Kimberely
2 months ago
A) Supplier management
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Tracie
3 months ago
I think the answer is B) Supplier management.
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Gail
3 months ago
Supplier management seems like the obvious choice here. Can't manage a supplier without, you know, managing the supplier!
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Ellsworth
1 months ago
True, but ultimately, supplier management is the key process to manage internal suppliers effectively.
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Rosendo
1 months ago
Resource management might also play a role in managing internal suppliers efficiently.
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Xuan
1 months ago
Service level management could also be important to ensure the internal supplier is meeting the required service levels.
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Daniel
2 months ago
I agree, supplier management is definitely needed to manage internal suppliers.
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