The organization should establish a formal evaluation process for determining continuity and recovery priorities and objectives.
What is one of the purposes of the Business Impact Analysis (BIA)?
One of the purposes of the business impact analysis (BIA) is to determine the minimal acceptable outage (MAO) for each critical function or process of the organization. The MAO is the maximum amount of time that a function or process can be disrupted before it causes unacceptable consequences for the organization. The MAO is used to define the recovery time objective (RTO) and the recovery point objective (RPO) for each function or process. The RTO is the time within which a function or process must be restored after a disruption, and the RPO is the point in time to which the data and information must be recovered. The BIA helps the organization to prioritize its recovery efforts and allocate the necessary resources for business continuity.Reference: ISO 22301 Auditing eBook, page 38; ISO 22301:2019 standard, clause 8.2.2
The actions of the media and press have a profound impact on the long-term performance, or in some cases.
The media and press have a profound impact on the long-term performance, or in some cases, the survival of an organization, especially in the aftermath of a disruptive incident. The media and press can influence the perception and reputation of the organization, as well as the expectations and satisfaction of its stakeholders, such as customers, suppliers, regulators, employees, and the general public. Therefore, it is important for the organization to establish and maintain a positive relationship with the media and press, and to communicate effectively and transparently during and after a crisis. ISO 22301:2019, Clause 8.4.3, requires the organization to establish, implement, and maintain a documented procedure to manage communications with relevant interested parties during a disruptive incident. The procedure should include the identification of the spokesperson(s) who will communicate with the media and press, the preparation of key messages and statements, the approval and distribution of information, and the monitoring and evaluation of the effectiveness of the communications. The organization should also consider the potential legal and ethical implications of its communications, and ensure that the information provided is accurate, consistent, and timely.Reference: ISO 22301:2019, Clause 8.4.3; ISO 22301 Auditing eBook, Chapter 4.3.3.
Which step in PDCA Cycle Implements previous selected controls to meet the control objectives?
The Do step in the PDCA cycle implements the previous selected controls to meet the control objectives. According to the ISO 22301 Auditing eBook, the Do step involves implementing and operating the business continuity policy, controls, processes, and procedures that have been planned in the previous step. The Do step also includes establishing the necessary resources, competencies, awareness, communication, and documentation to support the effective operation of the business continuity management system (BCMS). The Do step aims to ensure that the organization is prepared to respond to and recover from disruptive incidents in a timely and effective manner.Reference: ISO 22301 Auditing eBook, pages 9, 10, 11, 22, 23, and 24.
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