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Pegasystems Exam PEGACPDC88V1 Topic 3 Question 25 Discussion

Actual exam question for Pegasystems's PEGACPDC88V1 exam
Question #: 25
Topic #: 3
[All PEGACPDC88V1 Questions]

Pega Customer Decision Hub enables organizations to make Next-Best decisions. To which type of a decision is Next-Best-Action applied?

Show Suggested Answer Hide Answer
Suggested Answer: A

Next-Best-Action is a type of decision that involves selecting and prioritizing the most appropriate proposition for each customer at any given moment. Next-Best-Action can be applied to decisions that require customer-centricity, personalization, and contextualization. Determining if a borrower gets a loan is an example of such a decision, as it depends on the customer's attributes, behaviors, preferences, and needs. The other options are examples of decisions that are not related to customer interactions, but rather to operational or analytical processes. Verified Reference: [Pega Decisioning Consultant | Pega Academy]


Contribute your Thoughts:

Lilli
4 months ago
I think it could also be used in predicting the time of a machine failure to take preventive actions.
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Rosita
4 months ago
I believe Next-Best-Action is also used in optimizing supply chain management.
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Alison
5 months ago
Option A? Really? Next-Best-Action for loan approvals? This exam is going to make me need a loan of my own!
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Vincenza
5 months ago
This is a tough one, but I'm leaning towards Option B. Optimizing inventories sounds like a great application for Next-Best-Action.
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Whitney
5 months ago
I agree with Eulah, optimizing inventories is crucial for efficient operations.
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Tayna
5 months ago
Hmm, I'm not sure. Is there a 'None of the Above' option? I feel like this question is a bit of a trick question.
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Sheridan
4 months ago
I agree with Sheridan, it could be C) Predicting the time of a machine failure.
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Jaime
4 months ago
I'm not sure, maybe it's C) Predicting the time of a machine failure.
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Nydia
4 months ago
I think it's A) Determining if a borrower gets a loan.
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Portia
5 months ago
I'm going with Option D. Optimizing supply chain management is where Next-Best-Action can really shine.
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Cristy
4 months ago
I think Option B could also benefit from Next-Best-Action in determining how to optimize inventories.
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Weldon
4 months ago
I agree, Option D seems like the best choice for applying Next-Best-Action.
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Eulah
5 months ago
I think Next-Best-Action is applied to determining how to optimize inventories.
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Carolann
5 months ago
Option C seems like the most logical choice. Predicting machine failures is a classic use case for Next-Best-Action.
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Cristy
4 months ago
Having that predictive capability can really help optimize maintenance schedules.
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Loren
4 months ago
It's important to be able to predict when a machine might fail to prevent downtime.
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Herschel
4 months ago
Predicting machine failures is a classic use case for Next-Best-Action.
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Lakeesha
5 months ago
I agree, option C does seem like the most logical choice.
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