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Pegasystems Exam PEGACPDC88V1 Topic 9 Question 30 Discussion

Actual exam question for Pegasystems's PEGACPDC88V1 exam
Question #: 30
Topic #: 9
[All PEGACPDC88V1 Questions]

U+ Bank is facing an unforeseen technical issue with its customer care system. As a result, the bank wants to share the new temporary contact details with all customers over an SMS.

Which type of outbound interaction do you configure to implement this requirement?

Show Suggested Answer Hide Answer
Suggested Answer: D

A priority communication is a type of outbound interaction that allows you to send urgent messages to customers that are not related to any specific offer or proposition. You can use priority communications to inform customers about important events or changes that affect their relationship with your organization. In this case, the bank wants to share the new temporary contact details with all customers over an SMS, so creating a priority communication is the best option. Verified Reference: [Pega Decisioning Consultant | Pega Academy]


Contribute your Thoughts:

Helaine
2 months ago
I'm going with 'Priority communication'. It's the most appropriate option to get that urgent information out there fast.
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Shannan
2 months ago
Ha! I bet the IT guys at the bank are wishing they had a 'Panic button' option right about now.
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Shelba
26 days ago
D) Priority communication
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Eleonora
29 days ago
C) Customer event
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Kimbery
1 months ago
A) Scheduled update
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Glen
2 months ago
Hmm, I'm not sure. 'Customer event' seems like it could work too, since this is directly related to the customers' needs.
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Annalee
2 months ago
D) Priority communication
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Mariann
2 months ago
C) Customer event
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Rikki
2 months ago
B) Security event
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Chauncey
2 months ago
A) Scheduled update
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Jin
3 months ago
I'm not sure, but I think D) Priority communication could also be a valid option since this is an urgent matter.
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Karina
3 months ago
I agree with Ardella. Customer event makes sense for notifying all customers about the temporary contact details.
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Ardella
3 months ago
I think the answer is C) Customer event because it involves reaching out to all customers.
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Isabelle
3 months ago
Definitely go for 'Priority communication'. It's the perfect choice to quickly inform all customers about the bank's temporary contact details.
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Wynell
2 months ago
D) Priority communication
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India
3 months ago
A) Scheduled update
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