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Pegasystems Exam PEGACPLSA88V1 Topic 4 Question 14 Discussion

Actual exam question for Pegasystems's PEGACPLSA88V1 exam
Question #: 14
Topic #: 4
[All PEGACPLSA88V1 Questions]

U+ Bank currently uses a Pega Platform'" application to automate its internal operations. The bank wants to add independent tax processing functionality to its application. This work should be routed to tax consultants in the application.

To support this new feature, the bank has appointed country-specific tax consultants because tax processing is handled differently in different countries.

Which one of the following options is the best approach to add tax processing to the bank's existing Pega Platform application?

Show Suggested Answer Hide Answer
Suggested Answer: C

Tax Case Type and Specialization:

Create a new tax case type within the Pega Platform application to handle the independent tax processing functionality.

Utilize case type specialization to define different processes for each country. This means creating specialized versions of the tax case type based on the country property.

Country-specific Processes:

Each specialized tax case type will have its own processes tailored to the specific tax regulations and requirements of the respective country.

This allows for the flexibility to handle different tax processing rules and ensures compliance with country-specific tax laws.

Routing and Assignment:

Configure routing rules to assign the tax cases to the appropriate tax consultants based on the country.

Use decision tables or decision trees to determine the correct tax consultant for each case, ensuring that the case is handled by a consultant with the relevant expertise.

Efficiency and Maintenance:

By using case type specialization, the application maintains a clear and organized structure where each country's tax processing logic is encapsulated within its own specialized case type.

This makes the system easier to maintain and update, as changes to tax processing rules can be made within the specific country's specialized case type without affecting others.


Pega Academy, 'Specializing a Case Type' module: Covers the concepts and implementation of case type specialization.

Pega Community Article on 'Case Specialization': Provides insights into how to implement and manage case specialization effectively.

Contribute your Thoughts:

Wayne
5 months ago
I see your point, Glory, but I think option D could also work well by creating country-specific tax processes.
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Glory
5 months ago
I disagree, I believe option A is better as it uses the country property to route the processes.
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Alpha
5 months ago
Option A might work, but it feels a bit like a Band-Aid solution. Specializing the case type and processes by country seems like a cleaner and more sustainable approach.
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Justa
5 months ago
Haha, I'm just imagining the nightmare of having to maintain separate tax applications for each country. Option B sounds like a recipe for a maintenance headache.
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Jesusa
4 months ago
Haha, I'm just imagining the nightmare of having to maintain separate tax applications for each country. Option B sounds like a recipe for a maintenance headache.
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Kina
5 months ago
C) Create a tax case type and use case type specialization by country, each with its own process, to be routed and assigned to the appropriate tax consultant.
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Janet
5 months ago
A) Create a tax case type, then circumstance the required processes and routing utilities by using the country property.
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Trevor
5 months ago
I think option C is the best approach because it allows for specialization by country.
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Eladia
5 months ago
Option D seems a bit too simplistic. Having a single country-specific tax process might not be flexible enough to handle the nuances of each country's tax system.
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Rosendo
4 months ago
I agree, having different processes for each country would ensure that the tax processing is handled correctly based on each country's requirements.
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Rosendo
4 months ago
I think option C would be the best approach. It allows for specialization by country and routing to the appropriate tax consultant.
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Deandrea
6 months ago
I agree with Florencia. Option C allows for a scalable solution that can accommodate future changes in tax regulations across different countries.
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Herminia
5 months ago
I agree, creating a tax case type and using case type specialization by country will ensure that the processes are routed to the right tax consultants.
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Lyda
5 months ago
Option C seems like the best approach to handle tax processing for U+ Bank.
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Florencia
6 months ago
Option C seems the most comprehensive and flexible approach to handle the country-specific tax processing requirements.
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Merilyn
5 months ago
It makes sense to use case type specialization to route the tax processing to the appropriate tax consultant.
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Jolene
5 months ago
Creating a tax case type for each country with its own process seems like the most efficient way to handle tax processing.
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Natalya
5 months ago
I agree, option C allows for customization based on country-specific tax requirements.
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