Pegasystems Exam PEGACPSA88V1 Topic 3 Question 38 Discussion

Actual exam question for Pegasystems's PEGACPSA88V1 exam

Question #: 38
Topic #: 3

ABC BankCorp wants to create a mobile app experience for users and CSRs for its Transaction Dispute application. Of the following requirements, which option requires you to configure distinct mobile app channels?

Available Choices (select all choices that are correct)

ACSRs can create other case type instances on the mobile app

BThe mobile app supports all mobile phone operating systems

CMobile app color palettes are different for users and CSRs

DThe mobile app customizes currency units and date/time format according to the location of the users

Show Suggested Answer

Suggested Answer: C

This option requires you to configure distinct mobile app channels because it involves customizing the look and feel of the mobile app for different user groups. A mobile app channel is a configuration layer that defines how users interact with your application on mobile devices. You can create multiple mobile app channels for different user groups or personas and apply different branding, security, or functionality settings to each channel. Reference: https://community.pega.com/knowledgebase/articles/mobile/86/configuring-mobile-app-channels

by Sarina at Nov 13, 2024, 08:19 PM

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Leonard

7 days ago

Haha, option C is a trap! Different color palettes for users and CSRs? Sounds like a recipe for confusion if you ask me.

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Carman

9 days ago

I believe option D also requires distinct mobile app channels as customizing currency units and date/time format based on user location would need separate configurations.

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Rebeca

16 days ago

I agree with Aleisha. Option B is the way to go. Gotta make sure the app works on every device out there!

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Adela

20 days ago

I agree with Celestina. Having different color palettes for users and CSRs would require separate channels to configure.

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Aleisha

21 days ago

Option B is the correct answer. The mobile app needs to support multiple operating systems to provide a consistent experience for all users.

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Celestina

23 days ago

I think option C requires distinct mobile app channels because the color palettes are different for users and CSRs.

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