Pegasystems Exam PEGAPCBA87V1 Topic 5 Question 25 Discussion

Actual exam question for Pegasystems's PEGAPCBA87V1 exam

Question #: 25
Topic #: 5

A retail company wants to provide a tracking tool for customers to enter their order number and see the order status, package location, and estimated delivery date. A small number of customers have requested a visualization tool that allows them to see a map with the path their package has traveled.

Which option fits the scope for the minimum lovable product (MLP) based on Pega best practices?

AA view that presents the order status and delivery date details

BA view where the customer can enter their order number

CA view that presents the order status, delivery date details, and a map with the path the package has traveled

DA view that updates with order status and delivery date details when the customer enters the order number

Show Suggested Answer

Suggested Answer: D

This option fits the scope for the minimum lovable product (MLP) based on Pega best practices. An MLP is the smallest version of an application that delivers value to customers and stakeholders while meeting their core needs and expectations. Pega best practices suggest that you should focus on building an MLP that solves one problem well, provides immediate feedback, and creates positive emotions for users. The option D satisfies these criteria by allowing customers to enter their order number and see the order status and delivery date details in one view. Reference: https://community.pega.com/knowledgebase/articles/application-development/86/defining-minimum-lovable-product

by Marvel at Apr 13, 2024, 11:44 AM

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Mi

6 months ago

That's true. Option D provides a more interactive experience for customers.

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Annice

6 months ago

But wouldn't option D be more efficient for real-time updates?

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Asuncion

7 months ago

I agree. Customers would love to see the path their package has traveled.

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Curtis

7 months ago

I think option C makes sense for the MLP.

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Casie

8 months ago

Haha, Option B is like giving them a fancy search bar and nothing else. That's not going to impress anyone.

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Meaghan

8 months ago

Option B is also too minimal. Allowing customers to enter their order number is a given, but it doesn't really provide any useful information.

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Reid

8 months ago

Yeah, Option A is a non-starter. The question specifically mentions that a small number of customers have requested a visualization tool, so we can't ignore that requirement.

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Johna

7 months ago

But what about Option D? It also updates with order status details.

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Lon

7 months ago

I agree. The visualization tool is important for those customers who want to see the map.

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Gary

7 months ago

I think Option C fits the scope best.

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Armanda

8 months ago

Option A seems too basic. Customers will want to be able to track their orders, not just see the status and delivery date.

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Anabel

8 months ago

I agree. We need to focus on the essentials and avoid any unnecessary bells and whistles.

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Clement

8 months ago

This question is clearly testing our understanding of the Pega best practices for minimum lovable product (MLP). The key here is to identify the bare minimum functionality that would satisfy the customer requirements.

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