Cyber Monday 2024! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Free Preparation Discussions
MENU
Pegasystems Exam PEGAPCSSA87V1 Topic 7 Question 25 Discussion
Actual exam question for
Pegasystems's
PEGAPCSSA87V1 exam
Question #: 25
Topic #: 7
[All PEGAPCSSA87V1 Questions]
Topic #: 7
An assignment service-level agreement (SLA) is configured with the following details:
*Initial urgency: 15
*Assignment ready: Timed delay of 2 hours
*Goal: 1 hour and increase urgency by 10
*Deadline: 2 hours and increase urgency by 15
*Passed deadline: 1 hour, increase urgency by 10, and limit events to 10
Assuming no other urgency adjustments, what is the assignment urgency 4.5 hours after the case reaches the assignment?
Suggested Answer:
C
Currently there are no comments in this discussion, be the first to comment!