Pegasystems PEGACPLSA88V1 Exam Questions

Tax Case Type and Specialization:

Create a new tax case type within the Pega Platform application to handle the independent tax processing functionality.

Utilize case type specialization to define different processes for each country. This means creating specialized versions of the tax case type based on the country property.

Country-specific Processes:

Each specialized tax case type will have its own processes tailored to the specific tax regulations and requirements of the respective country.

This allows for the flexibility to handle different tax processing rules and ensures compliance with country-specific tax laws.

Routing and Assignment:

Configure routing rules to assign the tax cases to the appropriate tax consultants based on the country.

Use decision tables or decision trees to determine the correct tax consultant for each case, ensuring that the case is handled by a consultant with the relevant expertise.

Efficiency and Maintenance:

By using case type specialization, the application maintains a clear and organized structure where each country's tax processing logic is encapsulated within its own specialized case type.

This makes the system easier to maintain and update, as changes to tax processing rules can be made within the specific country's specialized case type without affecting others.

Pega Academy, 'Specializing a Case Type' module: Covers the concepts and implementation of case type specialization.

Pega Community Article on 'Case Specialization': Provides insights into how to implement and manage case specialization effectively.

Embedded List with Declare Index:

Both Case Types A and B possess an embedded list of line items. Using a Declare Index against each embedded list ensures efficient data retrieval and indexing.

Changing the direct inheritance class for each Declare Index class to the Line Item data type allows for proper data management and querying.

Reference:

Pega best practices for data modeling and indexing recommend using Declare Index for embedded lists to enhance performance and data organization.

Therefore, the correct answer is:

D . Case Types A and B both possess an embedded list of line items. Define a Declare Index against each embedded list. Change the direct inheritance class for each Declare Index class to the Line Item data type.

Max Attempts: The maximum number of retry attempts set is 4.

Initial Delay: The initial delay before the first retry attempt is 2 minutes.

Delay Factor: The delay factor is set to 2, which means the delay doubles with each retry.

Calculating Delays:

First attempt fails, delay before second attempt = Initial delay = 2 minutes.

Second attempt fails, delay before third attempt = Initial delay * Delay factor = 2 minutes * 2 = 4 minutes.

Third attempt fails, delay before fourth attempt = 4 minutes * Delay factor = 4 minutes * 2 = 8 minutes.

Delay Between Attempts: The question specifically asks for the delay between the second and third attempt, which is calculated as 8 minutes.

Pega documentation on queue processor configuration.

Pega Platform 8.x help files related to processing retries and delay factors.

Job Scheduler:

Using a job scheduler on a dedicated node is a robust solution for incrementing the urgency of claims. The scheduler can run daily to update the value of pyUrgencyAssignAdjust by 1 for every assignment in the PendingProcessing workbasket.

Reference:

Pega documentation on job schedulers and background processing highlights the use of job schedulers for periodic updates and batch processing.

Therefore, the correct answer is:

C . Use a job scheduler on a dedicated node to increase the value of pyUrgencyAssignAdjust by 1 for every assignment that matches the selection criteria.

Job Scheduler with SendEmailNotification Utility:

Running a job scheduler to pull customer records matching the current date and using the SendEmailNotification utility ensures that emails are sent out at midnight. Recording failures in a data type captures the necessary error information.

Job Scheduler with CorrNew Utility:

Using the CorrNew utility to send emails and record any exceptions in a data type also satisfies the requirement for recording email delivery failures.

Reference:

Pega documentation on job schedulers and email utilities provides guidelines for implementing scheduled tasks and handling email delivery.

Therefore, the correct answers are:

B . Run a job scheduler, and pull the customers that match the current date. For each record, invoke the SendEmailNotification utility. If any exception is received in email delivery, mark the failure in a data type.

D . Run a job scheduler, and pull the customers that match the current date. For each record, invoke the CorrNew utility. If any exception is received in email delivery, mark the failure in a data type.