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PeopleCert Exam 18 Topic 1 Question 13 Discussion

Actual exam question for PeopleCert's 18 exam
Question #: 13
Topic #: 1
[All 18 Questions]

A Belt has determined that the insurance claim form needn't be reviewed by accounting thereby improving the number of claims a processer can handle. According to Cost of Poor Quality (COPQ) definitions RTY improvement would be considered _______________.

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Suggested Answer: D

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