Which of the following is one of the MOST important outcomes of any Practice/Microprocess Planning?
Effective planning for a practice or microprocess involves setting measurable outcomes and prioritizing tasks to ensure value delivery.
A . Correct. Metrics are vital to track progress and evaluate the impact of improvements.
B . Correct. Prioritizing the next steps helps the team focus on delivering value incrementally.
C . Incorrect. Agile discourages creating overly detailed plans, favoring adaptability.
D . Correct. Both metrics and prioritization are critical outcomes of effective planning.
ITIL 4: Metrics and priorities in process improvement.
Scrum Guide 2020: Planning and prioritization principles.
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