PeopleCert Exam ITIL-4-Foundation Topic 4 Question 6 Discussion

Actual exam question for PeopleCert's ITIL-4-Foundation exam

Question #: 6
Topic #: 4

[All ITIL-4-Foundation Questions]

Which BEST describes the purpose of the 'improve' value chain activity?

ATo organize a major improvement initiative into several smaller initiatives

BTo make new and improved services and features available for use

CTo ensure a shared understanding of the vision and improvement direction for all products and services

DTo continually improve all products and services across all value chain activities

Show Suggested Answer

Suggested Answer: D

''The purpose of the improve value chain activity is to ensure continual improvement of products, services, and practices across all value chain activities and the four dimensions of service management.''

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by Bernardo at May 08, 2022, 03:10 AM

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