PeopleCert Exam ITIL-DSV Topic 1 Question 3 Discussion

Actual exam question for PeopleCert's ITIL 4 Specialist: Drive Stakeholder Value exam

Question #: 3
Topic #: 1

[All ITIL 4 Specialist: Drive Stakeholder Value Questions]

A service provider is collecting requirements for a cloud-based document storage service. Which is an example of a utility requirement for this service?

AThe service will display a list of items uploaded by the user

BMenu pages will update in less than 5 seconds

CThe service will be available for 24 hours every day

DThe service will allow each user 100GB of storage space

Show Suggested Answer

Suggested Answer: D

An example of a utility requirement for a cloud-based document storage service is 'The service will allow each user 100GB of storage space.' ITIL 4 defines utility as the functionality of a service that meets user needs. In this case, the amount of storage space provided is a key functional requirement that determines the utility of the service for its users.

by Dolores at Aug 23, 2024, 01:50 AM

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Jovita

5 days ago

I disagree, I believe option D is the correct answer. Defining the storage space for each user is a clear utility requirement for this cloud-based document storage service.

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Isadora

8 days ago

I think the correct answer is option C. The availability of the service 24/7 is a utility requirement that ensures the service is consistently accessible to users.

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Yolando

8 days ago

I think option D is a utility requirement because it specifies the amount of storage space each user will have.

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