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PeopleCert 58 Exam Questions

Status: RETIRED
Exam Name: ITIL 2011 Foundation
Exam Code: 58 ITIL Foundation
Related Certification(s): PeopleCert ITIL Foundation Certification
Certification Provider: PeopleCert
Actual Exam Duration: 60 Minutes
Number of 58 practice questions in our database: 324 (updated: 01-11-2021)
Expected 58 Exam Topics, as suggested by PeopleCert :
  • Topic 1: Service Management as a practice
  • Topic 2: Key Principles and Models
  • Topic 3: Technology and Architecture
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Free PeopleCert 58 Exam Actual Questions

Note: Premium Questions for 58 were last updated On 01-11-2021 (see below)

Question #1

Which areas are NOT measured by process KPIs?

1. Technology

2. Performance

3. Value

4. Compliance

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Correct Answer: D

Question #2

What does the term ''Wisdom'' represent within the Data-to-Information-to-Knowledge-to-Wisdom (DIKW)?

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Correct Answer: D

Question #3

Which ITIL process is used to restore normal service operation as quickly as possible?

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Correct Answer: B

Question #4

Which stage of service lifecycle has the purpose of aligning IT services with the changing business needs by identifying improvements to IT services?

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Correct Answer: A

Question #5

Which statement about the known error database (KEDB) is CORRECT?

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Correct Answer: C


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