PMI Exam PgMP Topic 6 Question 72 Discussion

Actual exam question for PMI's PgMP exam

Question #: 72
Topic #: 6

A program manager takes over a global program from another program manager. Upon arriving on-site, the program manager immediately sees that stakeholders are upset, because of a lack of updates and communications about the program.

What should the program manager do first?

AReview the program governance plan and communication log.

BReview the program communications management plan and stakeholder register.

CReview the stakeholder engagement plan and stakeholder matrix.

DNotify the executive sponsor and update the program issue log.

Show Suggested Answer

Suggested Answer: B

by Linn at Mar 10, 2024, 09:53 PM

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Danica

6 months ago

That makes sense. It's important to have a clear understanding of how stakeholders are being engaged and communicated with.

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Alonzo

6 months ago

I would also suggest reviewing the program communications management plan and stakeholder register to ensure alignment with the overall communication strategy.

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Stephane

7 months ago

Yes, I agree. Understanding the current state of communication is key to addressing the stakeholders' concerns.

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Clement

7 months ago

I think the program manager should review the program governance plan and communication log first.

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Danica

7 months ago

Wow, that sounds like a tough situation for the new program manager.

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Rueben

8 months ago

Come on, you guys are overthinking this. The answer is clearly D - notify the exec sponsor and update the issue log. That's the fastest way to escalate and get some serious attention on this problem. Plus, the sponsor needs to know ASAP that this program is in trouble.

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Norah

8 months ago

Ha, I bet the previous program manager was just sleeping on the job. Probably spending more time on the golf course than keeping stakeholders informed. But I digress, I think C is the way to go - review the stakeholder engagement plan and matrix. That'll give you the most insight into who's upset and why.

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Esteban

8 months ago

I agree, B is the way to go. You need to understand the existing communication and stakeholder strategies before you can start fixing the issues. Jumping right into notifying the sponsor without that context could actually make things worse. Gotta do your homework first.

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Tricia

7 months ago

Correct, getting a clear picture first is the best approach.

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Bok

7 months ago

Taking time to review the plans could prevent further misunderstandings.

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Justine

8 months ago

You're right, proper planning and analysis are crucial.

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Darrin

8 months ago

It's important to assess the situation before taking any actions.

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Rolf

8 months ago

Absolutely, diving in without that knowledge is a recipe for disaster.

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Marla

8 months ago

In agreement with B. Understanding the current strategies is key.

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Latrice

8 months ago

B) Review the program communications management plan and stakeholder register.

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Corinne

8 months ago

Wow, this question really hits the nail on the head. As a program manager, I know how crucial communication and stakeholder management are. I'd lean towards B - reviewing the communication plan and stakeholder register. That's the fastest way to get up to speed on the situation and address the stakeholders' concerns.

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