Salesforce Exam ARC-801 Topic 11 Question 41 Discussion

Actual exam question for Salesforce's ARC-801 exam

Question #: 41
Topic #: 11

Universal Containers uses an ERP as system of record (SOR) for its product data, and Sales Cloud and Revenue Cloud for its sales dat

a. TheProduct data must be synced with Salesforce so that sales representatives can add the products to their Opportunities and Quotes. As Products are deactivated within the ERP, they should no longer be available. Since Sales Cloud is the SOR for Opportunities and Revenue Cloud is the SOR for Quotes, the Solution Architect has been asked to come up with an archiving strategy that preserves Opportunity and Quote data related to these deactivated products m Salesforce for historical reference.

What should a Solution Architect recommend to manage the deactivation of the Products and archiving of the Saks data?

ADelete the Product in Salesforce once it is deactivated in the ERP. Archive the Opportunity and Quote data m a third-party system and bring back into Salesforce as External Objects.

BRemove the Product from active Opportunities and Quotes. Archive the Opportunity and Quote data in a third-parry system and bring back into Salesforce as External Objects.

CDeactivate the Product m Salesforce once it is deactivated m the ERP. Archive the Opportunity and Quote data in a third-party system and bring back into Salesforce as External Objects.

DDeactivate the Product in Salesforce once it is deactivated m the ERP. Mark the Opportunity and Quote data in Salesforce as inactive so they do not show up in reporting.

Show Suggested Answer

Suggested Answer: D

Deactivating products in Salesforce aligns with the ERP's status, maintaining data integrity without losing historical data. Marking related Opportunity and Quote data as inactive preserves historical records for reference without affecting active reporting, ensuring compliance with data retention policies and supporting accurate data analysis and decision-making.

by Dino at Oct 20, 2024, 04:22 PM

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2 months ago

I agree, Option C is the way to go. It preserves the historical data without cluttering up the active records.

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Emilio

10 days ago

Definitely. It's important for sales reps to have that historical context when working with clients.

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Rebecka

14 days ago

Agreed. It's a good balance between keeping the data and not cluttering up the system.

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Ilona

22 days ago

I think so too. It's important to have that historical data accessible.

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Raylene

23 days ago

Option C is definitely the best choice. It keeps everything organized.

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1 months ago

C) Deactivate the Product in Salesforce once it is deactivated in the ERP. Archive the Opportunity and Quote data in a third-party system and bring back into Salesforce as External Objects.

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