Salesforce Exam B2B-Solution-Architect Topic 5 Question 1 Discussion

Actual exam question for Salesforce's B2B-Solution-Architect exam

Question #: 1
Topic #: 5

AW Heat &. Cooling is a mid-sized manufacturing company that sells special purpose heating and cooling solutions. Sales have declined significantly, and analysis shows that customers are leaving due to long turnaround times for quotes, lack of flexibility, and confused salespeople that do not understand their customers and do not collaborate with each other. The company wants to streamline and improve the customer experience from end to end, including new communication channels and digital self-service offerings.

How should the Solution Architect arrange the roadmap to implement the company's stated priorities?

AStart with Service Cloud and Revenue Cloud, followed by Experience Cloud and, later, Sales Cloud.

BDevelop a comprehensive solution that includes Sales Cloud, Revenue Cloud, Service Cloud, and Experience Cloud as a basic version from the start.

CFast-track Service Cloud followed by Sales Cloud, Revenue Cloud, and, later, Experience Cloud.

DStart with Sales Cloud and Revenue Cloud, followed by Service Cloud and, later, Experience Cloud.

Show Suggested Answer

Suggested Answer: D

by Raymon at Nov 21, 2022, 01:59 AM

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