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Salesforce Exam B2B-Solution-Architect Topic 7 Question 27 Discussion

Actual exam question for Salesforce's B2B-Solution-Architect exam
Question #: 27
Topic #: 7
[All B2B-Solution-Architect Questions]

Universal Containers (UC) has gone through the design phase of its large initiative involving multiple Salesforce clouds and is about to go into the build phase. The CIO would prefer to create an internal Center of Excellence (CoE) to implement the solution versus make a third-party organisation responsible for the entire build given that they have the talent internally to support the initiative.

Which two recommendations should a Solution Architect make toward creating a CoC?

Choose 2 answers

Show Suggested Answer Hide Answer
Suggested Answer: A, C

A Salesforce Center of Excellence (COE) is a centralized division within your company that oversees and manages all aspects of the Salesforce instance, including projects, maintenance, and support12.A COE acts as a central governing body for the entire organization and funnels all decision making and product ownership through a single group2.By creating a COE, you can ensure that all development decisions will be made by internal resourceswho have direct relationships with stakeholders throughout the company12.

Another benefit of creating a COE is that knowledge of the solution will stay within the organization3.A COE provides leadership, best practices, research, support and training for Salesforce3.By having an internal team that is responsible for implementing and maintaining the solution, you can avoid relying on external vendors or consultants who may not have your best interests at heart or who may leave after the project is done4.


Contribute your Thoughts:

Mitsue
3 months ago
A and C all the way! Gotta keep that sweet, sweet Salesforce knowledge in-house. Don't want any outsiders stealing our thunder, am I right? *wink wink*
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Catalina
3 months ago
B? What is this, a joke? Documentation is the foundation of any successful project. Looks like someone has been skipping their Salesforce admin classes.
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Mirta
2 months ago
C) Knowledge of the solution will stay within the organization.
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Benedict
3 months ago
A) All development decisions will be made by internal resources.
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Brett
3 months ago
I agree, A and C are the best options. Why would we want to waste money on a third-party when we can do it ourselves? Plus, it's a great way to keep our trade secrets under wraps.
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Raymon
2 months ago
Agreed, it's a smart financial decision to utilize our internal talent.
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Slyvia
2 months ago
D) It will be much more cost effective to create a CoE.
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Tien
2 months ago
Exactly! It's important to keep control and knowledge in-house.
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Caitlin
2 months ago
C) Knowledge of the solution will stay within the organization.
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Marti
2 months ago
A) All development decisions will be made by internal resources.
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Elvera
3 months ago
D is a no-brainer! It's always more cost-effective to create your own CoE, especially when you have the talent ready to go.
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Lorrine
2 months ago
C) Knowledge of the solution will stay within the organization.
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Wayne
3 months ago
A) All development decisions will be made by internal resources.
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Jaclyn
3 months ago
D) It will be much more cost effective to create a CoE.
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Lynna
3 months ago
A) All development decisions will be made by internal resources.
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Shawn
3 months ago
Additionally, having internal resources work on the solution means documentation will not be neglected, ensuring sustainability.
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Katie
3 months ago
Not necessarily. Creating a CoE will ensure all development decisions are made by internal resources, leading to better control.
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Mari
4 months ago
But won't it be more cost effective to hire a third-party organization for the build phase?
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Virgina
4 months ago
A and C are definitely the way to go. Keeping the knowledge in-house is crucial for long-term sustainability.
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Elvera
3 months ago
C) Knowledge of the solution will stay within the organization.
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Danilo
3 months ago
A) All development decisions will be made by internal resources.
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Shawn
4 months ago
I agree, it will help keep knowledge of the solution within the organization.
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Katie
4 months ago
I think creating an internal Center of Excellence is a good idea.
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