Salesforce Exam B2C Solution Architect Topic 1 Question 75 Discussion

Actual exam question for Salesforce's B2C Solution Architect exam

Question #: 75
Topic #: 1

Universal Containers (UC) Is utilizing B2C Commerce today and is considering utilizing CDP as a means of unifying all of their systems and recognize their existing customers as individuals across systems. They are about to install the Commerce Cloud CDP Connector and would like to understand how the unified profile process will work.

What configurations should a Solution Architect create to correctly identify unified profiles as individuals between CDP and B2C Commerce?

ACreate Data Segments within CDP and create customer groups within B2C Commerce with the CDP Data Segments

BCreate Customer Groups within B2C Commerce and create data segments within CDP with CDP Data Segments

CCreate Individuals within CDP and create customer groups within B2C Commerce with the correct segments

DCreate Data Segments within CDP and create customers within B2C Commerce with the CDP Data Segments

Show Suggested Answer

Suggested Answer: C

Creating Individuals within CDP and creating customer groups within B2C Commerce with the correct segments are the configurations that a Solution Architect should create to correctly identify unified profiles as individuals between CDP and B2C Commerce. Individuals are the entities that represent a person in CDP and can be created from various data sources using identity resolution rules. Customer groups are the entities that represent a segment of customers in B2C Commerce and can be created using attributes or rules. The Commerce CDP Connector allows for bi-directional synchronization of Individuals and customer groups between CDP and B2C Commerce, enabling a unified profile process.

by Kattie at Sep 14, 2024, 07:34 AM

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Rosio

2 months ago

This question is like a riddle wrapped in an enigma, but I think Option C is the way to go. Creating individual profiles in CDP and linking them to the customer groups in B2C Commerce is the way to unify the profiles across the systems.

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Lazaro

19 days ago

Absolutely. The integration between CDP and B2C Commerce will streamline their operations and improve customer satisfaction.

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Ryan

1 months ago

I agree. It will definitely help Universal Containers in understanding their customers better and providing personalized experiences.

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Alana

1 months ago

That makes sense. It's important to have a unified profile process to recognize existing customers across systems.

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Dalene

1 months ago

I think Option C is the best choice. It involves creating individuals in CDP and linking them to customer groups in B2C Commerce.

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Muriel

2 months ago

Option B, for sure. It's like trying to find a needle in a haystack, but with the right customer groups in B2C Commerce and the data segments in CDP, it'll be a piece of cake!

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Lai

23 days ago

Definitely, it's all about streamlining the process and making sure the data is synced correctly. Option B seems like the most efficient way to go.

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Nidia

27 days ago

I agree, having the right setup will definitely make the process smoother. It's all about connecting the dots between the systems.

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Willie

1 months ago

Option B sounds like the way to go. Customer groups in B2C Commerce and data segments in CDP will make it easier to identify unified profiles.

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Telma

2 months ago

I'm going with Option A. Creating the data segments in CDP and then syncing them with the customer groups in B2C Commerce seems like the simplest and most straightforward approach.

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Cammy

2 months ago

This is a tricky one, but I think Option D is the answer. Segmenting the data in CDP and then creating the customers in B2C Commerce based on those segments makes the most sense to me.

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Wilda

2 months ago

I'm not sure about this one, but Option C sounds like it might work. Creating individual profiles in CDP and linking them to the customer groups in B2C Commerce could be the solution.

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Norah

1 months ago

That's a good point. It's important to have a unified process for identifying profiles across systems.

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Kina

2 months ago

I agree, creating individuals in CDP and connecting them to the correct segments in B2C Commerce seems like the way to go.

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Pearly

2 months ago

Option C sounds like the best choice. Linking individual profiles in CDP to customer groups in B2C Commerce makes sense.

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Wayne

2 months ago

I'm not sure about that. Maybe creating Individuals within CDP and linking them to customer groups in B2C Commerce could also work. What do you think?

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Na

2 months ago

I agree with Gilbert. Creating Data Segments within CDP and linking them to customer groups in B2C Commerce seems like the right approach to unify profiles.

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Gilbert

3 months ago

I think the Solution Architect should create Data Segments within CDP and create customer groups within B2C Commerce with the CDP Data Segments.

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Eric

3 months ago

Option B seems to be the way to go. Synchronizing the customer groups between the two systems is the logical approach.

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Annice

2 months ago

I agree, creating customer groups within B2C Commerce and data segments within CDP with CDP Data Segments will help in identifying unified profiles.

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Nicolette

2 months ago

Option B seems to be the way to go. Synchronizing the customer groups between the two systems is the logical approach.

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