Salesforce Exam B2C Solution Architect Topic 3 Question 8 Discussion

Actual exam question for Salesforce's B2C Solution Architect exam

Question #: 8
Topic #: 3

Northern Trail Outfitters (NTO) hosts a customer care portal using Service Cloud. The portal uses Marketing Cloud for customer interaction for a number of use cases, including customer sign-up and updates on togged cases. NTO has decided that the connectors provided by Salesforce are not flexible enough for their needs, so they would like to explore a programmatic approach for doing so.

Which two considerations should a Solution Architect point out to NTO as it moves forward to integrate the Service Cloud portal with Marketing Cloud for customer interaction? Choose 2 answers

ANTO can use Marketing Cloud REST API for integrating with Service Cloud.

BThe Marketing REST API calls are asynchronous, with timeout values of 120 for non-tracking operations and 300 seconds for tracking and data retrieve operations.

CThe Marketing REST API uses XML request and response bodies and resource endpoints to support multi-channel use.

DNTO can use Marketing Cloud SOAP API for integrating with Service Cloud.

Show Suggested Answer

Suggested Answer: A, C

by Stevie at May 07, 2022, 09:31 AM

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