Salesforce Exam B2C Solution Architect Topic 6 Question 12 Discussion

Actual exam question for Salesforce's B2C Solution Architect exam

Question #: 12
Topic #: 6

A company wants to send a coupon code to VIP customers who have abandoned their cart. The company also wants to track email open and forward count, as well as disable the coupon code after a single use.

Which set of platforms and native services should a Solution Architect recommend to satisfy these requirements?

AService Cloud for customer segmentation; third-party service for creation of coupon codes; B2C Commerce and Marketing Cloud functionalities to send abandoned cart
emails; Service Cloud to track email opens and forwards.

BMarketing Cloud for customer segmentation; B2C Commerce for creation of coupon codes; B2C Commerce and Marketing Cloud functionalities to send abandoned cart
emails; Marketing Cloud to track email opens and forwards.

CB2C Commerce for customer segmentation; Service Cloud for creation of coupon codes; B2C Commerce and Marketing Cloud functionalities to send abandoned cart emails;
Service Cloud to track email opens and forwards.

DMarketing Cloud for customer segmentation; Service Cloud for creation of coupon codes; B2C Commerce to send abandoned cart emails; Tableau CRM to track email opens
and forwards.

Show Suggested Answer

Suggested Answer: B

by Annelle at May 05, 2022, 05:59 PM

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