Salesforce Exam Business Analyst Topic 2 Question 52 Discussion

Actual exam question for Salesforce's Business Analyst exam

Question #: 52
Topic #: 2

Sales managers at Northern Trail Outfitters (NTO) have received feedback from sales reps that record pages are slow and often take longer to load when using the app on the phone. The business analyst (BA) has been asked to evaluate NTO's org to find out which pages are the slowest to load when using the app on the phone.

What is the first step the BA should take to help resolve the issue?

ACreate a new page layout for the phone.

BUse performance analyzer to view the assessment.

CConfirm steps to reproduce the issue.

Show Suggested Answer

Suggested Answer: B

The performance analyzer is a tool that helps business analysts and admins identify and troubleshoot performance issues on record pages. It shows the load time of each component on a record page and provides recommendations to improve performance. The first step to resolve the issue is to use the performance analyzer to view the assessment and identify the slowest components.

https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-certification-prep/optimize-performance

https://help.salesforce.com/s/articleView?id=sf.performance_analyzer.htm&type=5

by Yoko at Sep 16, 2024, 04:48 AM

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Janine

2 months ago

Ah, the old 'try to fix it without understanding the problem' approach. Classic. Next thing you know, they'll be suggesting we just turn it off and on again. *chuckles*

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Keneth

1 months ago

Yeah, let's not jump to conclusions without proper analysis.

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Ora

1 months ago

C) Confirm steps to reproduce the issue.

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Marget

2 months ago

B) Use performance analyzer to view the assessment.

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Glendora

2 months ago

Hold up, hold up. Why would we create a new page layout for the phone? That's like putting a fresh coat of paint on a sinking ship. Let's start with the basics and go from there.

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Josue

2 months ago

Using performance analyzer to view the assessment could also be helpful in identifying the slowest pages.

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Teddy

2 months ago

Hmm, I don't know. I was thinking the performance analyzer might be a good place to start, you know, to get a better idea of what's going on under the hood. But I guess confirming the steps is a solid first move too.

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Francoise

1 months ago

C) Confirm steps to reproduce the issue.

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Sylvie

1 months ago

B) Use performance analyzer to view the assessment.

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Lemuel

1 months ago

A) Create a new page layout for the phone.

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Kassandra

2 months ago

Dude, I totally agree. Gotta get those steps nailed down first. Otherwise, it's like trying to fix a broken car without even knowing what's wrong with it.

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Gayla

1 months ago

D) Dude, I totally agree. Gotta get those steps nailed down first. Otherwise, it's like trying to fix a broken car without even knowing what's wrong with it.

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Laura

1 months ago

B) Use performance analyzer to view the assessment.

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Bernardine

2 months ago

C) Confirm steps to reproduce the issue.

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Lai

2 months ago

I agree with Cassie, we need to understand how to replicate the problem before making any changes.

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Cassie

3 months ago

I think the first step should be to confirm steps to reproduce the issue.

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Estrella

3 months ago

Well, I think the first step would be to confirm the steps to reproduce the issue, as per option C. You can't fix a problem if you don't understand what's causing it, right?

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Ammie

2 months ago

Once we confirm the steps to reproduce the issue, we can then work on finding a solution.

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Lorean

2 months ago

Yes, I agree. We need to understand the root cause before making any changes.

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