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Salesforce Exam Certified-Business-Analyst Topic 3 Question 44 Discussion

Actual exam question for Salesforce's Salesforce Certified Business Analyst exam
Question #: 44
Topic #: 3
[All Salesforce Certified Business Analyst Questions]

A cloud Kicks business analyst (BA) is conducting user interviews with the support team as part of a migration to Salesforce. Serval users indicate they use multi-factor authentication (MFA) on their phones to log in to existing systems. Other users have located they access existing systems with only username and password.

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Suggested Answer: C

This answer states that bringing the requirement to the product owner's attention is what the BA should do after discovering that several users indicate they use multi-factor authentication (MFA) on their phones to log in to existing systems while other users indicate they access existing systems with only username and password for conducting user interviews with the support team as part of a migration to Salesforce at Cloud Kicks. A product owner is a person who represents the voice of the customer or the stakeholder, and who is responsible for defining and prioritizing the requirements for a product or a project. Bringing the requirement to the product owner's attention means that the BA informs and discusses with the product owner about the different preferences or expectations of users regarding MFA for logging in to Salesforce. Bringing the requirement to the product owner's attention is what the BA should do after discovering this difference among users because it helps the BA to align and validate the requirement with the product owner, and to determine and propose a solution or an alternative for MFA for logging in to Salesforce. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-stakeholder-engagement-skills


by Sherman at Jul 12, 2024, 06:39 AM

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Cornell
19 days ago
I bet the security team is just waiting to pounce on this one. Better make sure we dot all our i's and cross our t's.
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Kaycee
20 days ago
Haha, sounds like we've got some old-school users still relying on just a username and password. Time to drag them into the 21st century with some MFA!
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Lorean
2 days ago
A) Select the requirement used by the majority of the support team.
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Flo
25 days ago
B is the way to go. Gotta make sure we're following security best practices, even if it's not the majority.
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Paris
1 days ago
B) verify the requirement with the security team.
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Madonna
3 days ago
A) Select the requirement used by the majority of the support team.
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Izetta
1 months ago
I like C - bring it to the product owner's attention. They should be aware of the different login methods being used.
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Margart
17 days ago
C) Bring the requirement to the product owner's attention.
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Janet
18 days ago
B) verify the requirement with the security team.
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Youlanda
1 months ago
A) Select the requirement used by the majority of the support team.
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Caitlin
2 months ago
I think bringing the requirement to the product owner's attention is crucial to ensure alignment with overall goals.
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Kizzy
2 months ago
But shouldn't we also verify the requirement with the security team to ensure it meets security standards?
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Thaddeus
2 months ago
Definitely need to verify the requirement with the security team. Can't just go with the majority if it's a security concern.
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Ciara
1 months ago
B) verify the requirement with the security team.
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Lorean
2 months ago
A) Select the requirement used by the majority of the support team.
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Rebbecca
2 months ago
I agree with Scot, it's important to consider what most users are already comfortable with.
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Scot
2 months ago
I think we should select the requirement used by the majority of the support team.
upvoted 0 times
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