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Salesforce Exam Business Analyst Topic 9 Question 5 Discussion

Actual exam question for Salesforce's Business Analyst exam
Question #: 5
Topic #: 9
[All Business Analyst Questions]

A business analyst (BA) at Northern Trail Outfitters was asked to create a new user story for a Sales Cloud update requested by the inside sales team. The BA created the following story:

"As a user, I need visibility to customers' purchase history details so I can increase efficiencies and improve closure rates by better tailoring sales offerings."

Which mistake did the BA make when creating this story?

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Suggested Answer: B

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