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Salesforce Exam Certified-Business-Analyst Topic 9 Question 5 Discussion
Actual exam question for
Salesforce's
Salesforce Certified Business Analyst exam
Question #: 5
Topic #: 9
[All Salesforce Certified Business Analyst Questions]
Topic #: 9
A business analyst (BA) at Northern Trail Outfitters was asked to create a new user story for a Sales Cloud update requested by the inside sales team. The BA created the following story:
"As a user, I need visibility to customers' purchase history details so I can increase efficiencies and improve closure rates by better tailoring sales offerings."
Which mistake did the BA make when creating this story?
Suggested Answer:
B
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