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Salesforce Exam Certified-Strategy-Designer Topic 1 Question 4 Discussion
Topic #: 1
A strategy designer at Cloud Kicks conducted a series of interviews with business stakeholders and customers to gain insights into existing customer support operations and wrote the design challenge statement.
Which option reflects the format of the design challenge statement"?
This option reflects the format of the design challenge statement. A design challenge statement is a statement that frames the problem to be solved in a human-centered and open-ended way. It typically follows the format of ''How might we (HMW) + user + need + outcome''. It helps inspire and guide the ideation and solution generation process. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/write-a-design-challenge-statement
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