Salesforce Exam Strategy Designer Topic 2 Question 27 Discussion

Actual exam question for Salesforce's Strategy Designer exam

Question #: 27
Topic #: 2

[All Strategy Designer Questions]

Cloud Kicks customers have publicly challenged the company to use its market-leading position as

an ethical force for good in social change What is one way the company can embed ethical use

principles into its day to day work?

AQuantitative Research

BConsequence Scanning

CJourney Mapping

Show Suggested Answer

Suggested Answer: B

One way the company can embed ethical use principles into its day to day work is by using Consequence Scanning, which is an agile practice that fits within an iterative development cycle and allows organizations to consider the potential consequences of their product or service on people, communities, and the planet. Consequence Scanning helps identify and mitigate potential harms or risks, and align the product or service with the organization's values and culture. Quantitative research or journey mapping may not be sufficient or effective for embedding ethical use principles.

by Miesha at Jul 06, 2024, 06:23 AM

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Keneth

5 months ago

Quantitative Research might provide data to support their ethical initiatives and measure their impact.

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Delbert

5 months ago

Journey Mapping could also be useful to understand how their decisions affect different stakeholders.

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Yvonne

5 months ago

I agree with Darnell, Consequence Scanning can help identify potential impacts of their actions.

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Clarinda

5 months ago

C) Journey Mapping could also be a good option. Understanding the customer experience and identifying pain points is crucial for making ethical decisions.

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Evelynn

4 months ago

C) Journey Mapping could also be a good option. Understanding the customer experience and identifying pain points is crucial for making ethical decisions.

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Nadine

4 months ago

A) Quantitative Research

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Dortha

5 months ago

I agree with Lizbeth. Consequence Scanning is the way to go. Can't go wrong with considering the consequences, am I right? *winks*

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5 months ago

I think Cloud Kicks should use Consequence Scanning to embed ethical principles.

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