Salesforce Exam Strategy Designer Topic 6 Question 15 Discussion

Actual exam question for Salesforce's Strategy Designer exam

Question #: 15
Topic #: 6

[All Strategy Designer Questions]

Cloud Kicks customers have publicly challenged the company to use its market-leading position as

an ethical force for good in social change What is one way the company can embed ethical use

principles into its day to day work?

AQuantitative Research

BConsequence Scanning

CJourney Mapping

Show Suggested Answer

Suggested Answer: B

One way the company can embed ethical use principles into its day to day work is by using Consequence Scanning, which is an agile practice that fits within an iterative development cycle and allows organizations to consider the potential consequences of their product or service on people, communities, and the planet. Consequence Scanning helps identify and mitigate potential harms or risks, and align the product or service with the organization's values and culture. Quantitative research or journey mapping may not be sufficient or effective for embedding ethical use principles.

by Jutta at Jan 24, 2024, 07:55 PM

Limited Time Offer

25%

Off

Get Premium Strategy Designer Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Steffanie

6 months ago

As an ethical hacker, I'd recommend B. Consequence Scanning. Gotta stay one step ahead of those unintended consequences, am I right?

upvoted 0 times

...

Jesusa

6 months ago

I'll go with B. Consequence Scanning sounds like a great way to proactively consider the ethical implications of their actions. Plus, it has a nice ring to it - like they're scanning for ethical landmines or something.

upvoted 0 times

...

Magda

6 months ago

Hmm, I'm torn between B and C. Maybe they should do both - Consequence Scanning to identify risks, and Journey Mapping to really empathize with their customers.

upvoted 0 times

Gwen

5 months ago

Agreed, combining Consequence Scanning and Journey Mapping would help them embed ethical principles into their day to day work.

upvoted 0 times

...

Carole

5 months ago

I think they should definitely do both B and C. It's important to identify risks and empathize with customers.

upvoted 0 times

...

Abraham

7 months ago

I think C. Journey Mapping is the best option. Understanding the customer experience and pain points is crucial for making ethical decisions.

upvoted 0 times

Terry

7 months ago

It would also allow them to identify areas where they can make positive changes for social good.

upvoted 0 times

...

7 months ago

B) Consequence Scanning

upvoted 0 times

...