Salesforce Exam CRT-101 Topic 2 Question 70 Discussion

Actual exam question for Salesforce's CRT-101 exam

Question #: 70
Topic #: 2

[All CRT-101 Questions]

Ursa Major Solar wants its sales reps to be aware when they are speaking with high-profile customers.

Which two options should be added to the Lightning record pages to achieve this?

Choose 2 answers

ACustom Component

BHighlight Panel

CAction and Recommendations

DComponent Visibility Filter

ERich Text Area

Show Suggested Answer

Suggested Answer: A, D

Two options that should be added to Lightning record pages to make sales reps aware when they are speaking with high-profile customers are:

Custom Component, which can display a custom message or icon on the record page based on certain criteria such as account rating or industry. For example, an administrator can create a custom Lightning Web Component that shows a star icon on account record pages if account rating is Hot or Warm.

Component Visibility Filter, which can control when a component is visible on a record page based on field values of that record. For example, an administrator can add a component visibility filter to an existing component such as Path or Highlights Panel that makes it visible only if account rating is Hot or Warm. Highlight Panel, Action and Recommendations, and Rich Text Area are not options that can be used to make sales reps aware when they are speaking with high-profile customers. Reference: https://developer.salesforce.com/docs/component-library/documentation/en/lwc/lwc.create_components https://help.salesforce.com/s/articleView?id=sf.dynamic_forms_component_visibility.htm&type=5

by Hollis at Apr 24, 2024, 08:22 PM

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Karl

3 months ago

This question is as easy as pie! The correct answers are B) Highlight Panel and C) Action and Recommendations. It's a no-brainer, really. I mean, who doesn't love a good highlight panel, amirite?

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Annabelle

2 months ago

Absolutely, those options will definitely help sales reps identify high-profile customers.

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Margurite

2 months ago

I totally agree, Highlight Panel and Action and Recommendations are the way to go.

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Lilli

3 months ago

Hmm, this is a tricky one. I'm thinking B) Highlight Panel and E) Rich Text Area. You can use the highlight panel to make it stand out, and the rich text area could be great for adding personalized notes for the high-profile customers.

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Carrol

2 months ago

Maybe a combination of B) Highlight Panel and D) Component Visibility Filter could also work well to draw attention to important information.

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Terry

2 months ago

I agree, A) Custom Component could allow for a tailored approach and C) Action and Recommendations could provide guidance on how to interact with high-profile customers.

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Pura

2 months ago

I think A) Custom Component and C) Action and Recommendations would be better options.

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Irene

3 months ago

I'm going with A) Custom Component and C) Action and Recommendations. A custom component could be a cool way to showcase the high-profile status, and the actions and recommendations will be super useful for the sales reps.

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Buddy

2 months ago

Custom Component and Action and Recommendations seem like the best options to make sure sales reps are aware when speaking with high-profile customers.

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Rikki

2 months ago

I think C) Action and Recommendations would be useful for guiding the sales reps on how to interact with high-profile customers.

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Rosita

2 months ago

I agree, A) Custom Component would definitely help showcase the high-profile status.

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Mee

3 months ago

Definitely B) Highlight Panel and D) Component Visibility Filter. That way, you can draw attention to the high-profile status and also control which components are visible to the sales reps.

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Johnathon

2 months ago

D) Component Visibility Filter would be helpful in controlling what sales reps can see.

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Man

2 months ago

Having both options would definitely help sales reps focus on high-profile customers.

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Rueben

3 months ago

D) Component Visibility Filter sounds like a good way to control what sales reps can see.

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Chery

3 months ago

I agree, B) Highlight Panel would make it easy to spot high-profile customers.

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Elke

3 months ago

I agree, B) Highlight Panel would make it easy to spot high-profile customers.

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Salley

3 months ago

D) Component Visibility Filter would help customize the view for sales reps dealing with those customers.

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Beckie

3 months ago

I agree, B) Highlight Panel would make it easy to spot high-profile customers.

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Delbert

3 months ago

Maybe, but I like Highlight Panel more. It's more visible at a glance.

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Tonette

3 months ago

Does Action and Recommendations fit? It could provide timely prompts.

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Kaitlyn

3 months ago

Custom Component makes sense. You can tailor it specifically for high-profile customers.

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Adelle

4 months ago

I think the correct answers are B) Highlight Panel and C) Action and Recommendations. Highlighting important details on the record page and providing relevant actions and recommendations for the high-profile customers seems like the way to go.

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