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Salesforce Exam CRT-101 Topic 2 Question 77 Discussion

Actual exam question for Salesforce's CRT-101 exam
Question #: 77
Topic #: 2
[All CRT-101 Questions]

Ursa Major Solar wants its sales reps to be aware when they are speaking with high-profile customers.

Which two options should be added to the Lightning record pages to achieve this?

Choose 2 answers

Show Suggested Answer Hide Answer
Suggested Answer: A, D

Two options that should be added to Lightning record pages to make sales reps aware when they are speaking with high-profile customers are:

Custom Component, which can display a custom message or icon on the record page based on certain criteria such as account rating or industry. For example, an administrator can create a custom Lightning Web Component that shows a star icon on account record pages if account rating is Hot or Warm.

Component Visibility Filter, which can control when a component is visible on a record page based on field values of that record. For example, an administrator can add a component visibility filter to an existing component such as Path or Highlights Panel that makes it visible only if account rating is Hot or Warm. Highlight Panel, Action and Recommendations, and Rich Text Area are not options that can be used to make sales reps aware when they are speaking with high-profile customers. Reference: https://developer.salesforce.com/docs/component-library/documentation/en/lwc/lwc.create_components https://help.salesforce.com/s/articleView?id=sf.dynamic_forms_component_visibility.htm&type=5


Contribute your Thoughts:

Arlen
4 months ago
I'm going with B) Highlight Panel and D) Component Visibility Filter. Gotta keep those high-profile customers feeling special, am I right?
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Alison
4 months ago
D) Component Visibility Filter sounds like the perfect way to hide the reps' panic when they realize they're talking to a VIP.
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Geoffrey
3 months ago
B) Highlight Panel
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Rueben
4 months ago
A) Custom Component
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Sage
5 months ago
I think Custom Component could also be beneficial to tailor the information specifically for high-profile customers.
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Ricarda
5 months ago
Haha, I bet the sales reps are gonna love having to remember all these options. It's like a secret handshake for the high-profile customers!
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Julian
5 months ago
I think the correct answers are B) Highlight Panel and C) Action and Recommendations. These options would make it easy for the sales reps to quickly identify high-profile customers.
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Ines
4 months ago
I believe E) Rich Text Area could also be helpful in providing additional information about high-profile customers.
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Minna
4 months ago
I think A) Custom Component and D) Component Visibility Filter would also be useful in this scenario.
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Keneth
4 months ago
I agree, B) Highlight Panel and C) Action and Recommendations would definitely help sales reps identify high-profile customers.
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Rupert
5 months ago
I believe Action and Recommendations could also be useful to guide sales reps on how to approach high-profile customers.
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Ilda
5 months ago
I agree with Keith. Highlight Panel will make it stand out for high-profile customers.
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Keith
5 months ago
I think we should add Highlight Panel and Component Visibility Filter.
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