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Salesforce Exam CRT-101 Topic 3 Question 80 Discussion

Actual exam question for Salesforce's CRT-101 exam
Question #: 80
Topic #: 3
[All CRT-101 Questions]

DreamHouse Realty regularly holds open houses for the selling of both houses and condominiums. For condominium open houses, there are a few extra steps that need to be taken. Agents need to be able to submit requests and receive approvals from the homeowners' association.

How can the administrator ensure these extra steps only appear when creating open house records for condominiums?

Show Suggested Answer Hide Answer
Suggested Answer: B

To ensure extra steps only appear when creating open house records for condominiums, an administrator can use two methods: create two page layouts; and use business processes and record types to display appropriate picklist values. A page layout is a feature that allows administrators to control how fields, related lists, buttons, etc., are arranged on a record detail or edit page for each object. An administrator can create two page layouts for open house records - one for houses and one for condominiums - and include different fields or sections for each page layout based on their requirements. A business process is a feature that allows administrators to define and enforce stages that records must go through based on their record type such as lead status or opportunity stage. A record type is a feature that allows administrators to offer different business processes, picklist values, page layouts etc., to different users based on their profile or role. An administrator can create two record types for open house records - one for houses and one for condominiums - and assign different business processes and picklist values for each record type based on their requirements. Reference: https://help.salesforce.com/s/articleView?id=sf.customize_pagelayouts_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5


by Leanora at Aug 25, 2024, 09:41 PM

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Dean
3 months ago
I think C is the correct answer because business processes can help with that.
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Arlette
3 months ago
Ah, the age-old question of house vs. condominium open houses. I've heard they can be like stepping into a whole different universe. Option B seems like the safest bet to keep it all straight.
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Xochitl
2 months ago
C) Create one page layout. Use business processes to ensure the proper status picklist values display.
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Chantell
2 months ago
Yeah, it's important to make sure the right information is displayed for each type of open house.
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Jesusita
2 months ago
It definitely helps to have everything organized when dealing with different types of properties.
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Karl
2 months ago
B) Create two page layouts. Use business processes and record types to display the appropriate picklist values.
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Felix
2 months ago
I agree, having two page layouts with business processes sounds like a good way to handle it.
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Vannessa
2 months ago
Option B seems like the safest bet to keep it all straight.
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Pearly
2 months ago
A) Create one page layout. Use record types to ensure the proper status picklist values display.
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Ty
3 months ago
But with record types, we can ensure the proper status values display.
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Loren
3 months ago
I disagree, I believe the answer is B.
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Ty
3 months ago
I think the answer is A.
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Ludivina
3 months ago
Hmm, I'm not sure if I fully understand the question. Is there a way to get the homeowners' association involved in the open house process? That could be an interesting twist.
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Catina
3 months ago
B) That sounds like a good idea. It would definitely help streamline the process.
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Jamal
3 months ago
A) Create one page layout. Use record types to ensure the proper status picklist values display.
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Launa
3 months ago
Option D seems a bit overkill to me. Creating two separate page layouts just for the status field seems like a lot of extra work. I'd go with option C.
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Ceola
3 months ago
I see your point, but I still think option C is the simplest solution.
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Tamie
3 months ago
But wouldn't using record types help organize the information better? I think option A could work well too.
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Fernanda
3 months ago
I agree, option C seems like the most efficient choice.
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Arlette
4 months ago
I think option B is the way to go. Separating the page layouts and using business processes to handle the status picklist values sounds like a robust solution.
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Irma
3 months ago
Having different picklist values based on the property type can prevent any confusion for agents.
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Coletta
3 months ago
Using business processes can help streamline the approval process for condominium open houses.
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Corinne
3 months ago
It definitely makes sense to have separate layouts for houses and condominiums.
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Peggie
3 months ago
I agree, option B seems like the most organized approach.
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