Salesforce Exam CRT-101 Topic 5 Question 79 Discussion

Actual exam question for Salesforce's CRT-101 exam

Question #: 79
Topic #: 5

The Support team at Ursa Major Solar prefers using split list views on the case homepage. Occasionally, the team views shipments from another support application.

What should the administrator configure to allow the team to use the split list view?

AFilter by a single shipment record type in the list view.

BInclude the Shipments tab on the app's navigation bar.

CSplit views are only available on standard objects.

DAdd the Manage List Views permission for support users.

Show Suggested Answer

Suggested Answer: C

Split views are a feature that allows users to view records as a split list on object home pages in Lightning Experience apps that use console navigation. Split views show records in two panes: a list view pane on the left and a record detail pane on the right. Users can switch between different list views and records without losing context or scrolling. However, split views are only available on standard objects such as accounts, contacts, leads, opportunities, cases, etc., and not on custom objects such as shipments. Reference: https://help.salesforce.com/s/articleView?id=sf.lex_split_view.htm&type=5

by Milly at Aug 05, 2024, 04:51 AM

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Shakira

3 days ago

Option B all the way! I bet the Shipments tab is where the magic happens. Unless, of course, it's hidden behind a paywall or something...

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Martha

6 days ago

Option A is a bit too specific. Filtering by a single shipment record type doesn't sound like it would unlock the split list view functionality.

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Salley

11 days ago

That's a good point, but I still think adding the Manage List Views permission is the key to enabling split list views.

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26 days ago

Option B seems logical. The Shipments tab would allow the team to access the split list view they need.

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Jimmie

16 days ago

I think so too. It would definitely streamline their workflow.

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Kina

17 days ago

Yes, I agree. Having the Shipments tab on the navigation bar would make it easier for the team to access the split list view.

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