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Salesforce Exam CRT-101 Topic 7 Question 71 Discussion

Actual exam question for Salesforce's CRT-101 exam
Question #: 71
Topic #: 7
[All CRT-101 Questions]

The Support team at Ursa Major Solar prefers using split list views on the case homepage. Occasionally, the team views shipments from another support application.

What should the administrator configure to allow the team to use the split list view?

Show Suggested Answer Hide Answer
Suggested Answer: C

Split views are a feature that allows users to view records as a split list on object home pages in Lightning Experience apps that use console navigation. Split views show records in two panes: a list view pane on the left and a record detail pane on the right. Users can switch between different list views and records without losing context or scrolling. However, split views are only available on standard objects such as accounts, contacts, leads, opportunities, cases, etc., and not on custom objects such as shipments. Reference: https://help.salesforce.com/s/articleView?id=sf.lex_split_view.htm&type=5


by Alyce at May 02, 2024, 09:14 AM

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Carmela
6 months ago
I don't know, man, I'm just hoping I pass this exam. If I have to configure split list views, I might as well just go into business for myself. Less headaches, you know?
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Gayla
5 months ago
D) Add the Manage List Views permission for support users.
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Roosevelt
5 months ago
B) Include the Shipments tab on the app's navigation bar.
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Raina
6 months ago
A) Filter by a single shipment record type in the list view.
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Leonard
6 months ago
This is a real head-scratcher. I bet the Ursa Major Solar admin is just sitting back and laughing at us right now, watching us struggle with this question.
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Hubert
5 months ago
B) Include the Shipments tab on the app's navigation bar.
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Santos
5 months ago
A) Filter by a single shipment record type in the list view.
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Marla
6 months ago
B) Include the Shipments tab on the app's navigation bar.
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Maile
6 months ago
A) Filter by a single shipment record type in the list view.
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Micaela
6 months ago
D) Add the Manage List Views permission for support users.
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Jess
6 months ago
B) Include the Shipments tab on the app's navigation bar.
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Eliseo
6 months ago
A) Filter by a single shipment record type in the list view.
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Simona
6 months ago
But wouldn't including the Shipments tab be enough? It sounds logical since they occasionally view shipments.
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Lezlie
6 months ago
Honestly, I heard split views are limited to standard objects, so I'm leaning towards C) Split views are only available on standard objects.
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Aja
7 months ago
Hmm, I think D) Add the Manage List Views permission for support users makes more sense.
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Crista
7 months ago
C is just clearly wrong. Split views are definitely available on custom objects too, not just standard ones. I'm going with D as the answer, since the team needs the right permissions to access the split list view feature.
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Stephane
6 months ago
D) Add the Manage List Views permission for support users.
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Iesha
7 months ago
A) Filter by a single shipment record type in the list view.
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Stephaine
7 months ago
Hmm, I'm not so sure about that. The question specifically mentions the 'case homepage', so I'm leaning more towards A as the correct answer. Filtering by a single record type seems like the way to go here.
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Dominga
6 months ago
Let's go with A and B then, covering all bases.
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Altha
6 months ago
That could work, having both options available for the team.
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Justa
6 months ago
Maybe we can combine both options A and B for the best solution.
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Jaime
6 months ago
I see your point, but I still think filtering by a single record type is the key here.
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Chantay
7 months ago
But wouldn't adding the Shipments tab on the navigation bar also help?
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Janine
7 months ago
I think A is the correct answer.
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Carey
7 months ago
I opted for B) Include the Shipments tab on the app's navigation bar.
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Brynn
7 months ago
This seems like a tricky one. I'm thinking B might be the answer, since the question mentions the support team viewing shipments from another app, so they'd need a Shipments tab to access that functionality.
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Raymon
7 months ago
Yeah, same here. What answer did you choose?
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Carey
7 months ago
I'm really stumped by the question about configuring the split list view.
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