Salesforce Exam CRT-101 Topic 8 Question 65 Discussion

Actual exam question for Salesforce's CRT-101 exam

Question #: 65
Topic #: 8

The Support team at Ursa Major Solar prefers using split list views on the case homepage. Occasionally, the team views shipments from another support application.

What should the administrator configure to allow the team to use the split list view?

AFilter by a single shipment record type in the list view.

BInclude the Shipments tab on the app's navigation bar.

CSplit views are only available on standard objects.

DAdd the Manage List Views permission for support users.

Show Suggested Answer

Suggested Answer: C

Split views are a feature that allows users to view records as a split list on object home pages in Lightning Experience apps that use console navigation. Split views show records in two panes: a list view pane on the left and a record detail pane on the right. Users can switch between different list views and records without losing context or scrolling. However, split views are only available on standard objects such as accounts, contacts, leads, opportunities, cases, etc., and not on custom objects such as shipments. Reference: https://help.salesforce.com/s/articleView?id=sf.lex_split_view.htm&type=5

by Dottie at Jan 27, 2024, 02:16 PM

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Lauryn

6 months ago

Wait, you mean the support team can't just use their magic wands to make the split list view appear? Shame, I was really looking forward to that option.

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Lashawna

5 months ago

B) Include the Shipments tab on the app's navigation bar.

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Pearlene

5 months ago

A) Filter by a single shipment record type in the list view.

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Leota

6 months ago

B, all the way! Putting the Shipments tab right there on the nav bar is the easiest solution. No need to overcomplicate things.

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Ceola

6 months ago

Hmm, this one's tricky. I'm leaning towards D, but B could work too. Either way, the team's gonna need some extra permissions to make this happen.

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Evangelina

5 months ago

I agree, giving them the Manage List Views permission should do the trick.

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Ronnie

5 months ago

I think D is the way to go. The team definitely needs that extra permission.

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Leota

6 months ago

C, really? Split views are only for standard objects? That's news to me. I'd go with B or D.

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Nina

5 months ago

D) Add the Manage List Views permission for support users.

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Luther

5 months ago

B) Include the Shipments tab on the app's navigation bar.

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Chanel

6 months ago

A) Filter by a single shipment record type in the list view.

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Nikita

6 months ago

D sounds right to me. The admin needs to grant the Manage List Views permission for the support users to be able to configure the split list view.

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Shelia

5 months ago

D sounds right to me. The admin needs to grant the Manage List Views permission for the support users to be able to configure the split list view.

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Selma

5 months ago

D) Add the Manage List Views permission for support users.

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Shasta

5 months ago

C) Split views are only available on standard objects.

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Willodean

6 months ago

B) Include the Shipments tab on the app's navigation bar.

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Lelia

6 months ago

A) Filter by a single shipment record type in the list view.

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Jacquelyne

7 months ago

I think the answer is B. Adding the Shipments tab on the navigation bar seems like the logical way to give the support team access to those records.

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Sheridan

5 months ago

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Glen

5 months ago

Adding the Manage List Views permission for support users could also be necessary for configuring the split list view.

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Matilda

5 months ago

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Dallas

5 months ago

Filtering by a single shipment record type in the list view could also be a good option to configure.

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Lemuel

5 months ago

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Sheldon

6 months ago

I agree, having the Shipments tab easily accessible would be helpful for the support team.

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Lynda

7 months ago

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