Salesforce Exam CRT-211 Topic 3 Question 11 Discussion

Actual exam question for Salesforce's CRT-211 exam

Question #: 11
Topic #: 3

When a Sales Representative creates a lead, a workflow rule should be triggered to immediately send a welcome email to the lead. Some representative report that their leads never received this email, even when the email address is correct. What can the System Administrator do to trouble shoot this issue?

AMonitor the time-based workflow queue to make sure the emails are being sent

BMonitor Setup Audit Trail while Sales Representative creates lead to make sure emails are being sent

CMonitor the Debug Log and verify that the workflow rule is being triggered.

DEnsure that Sales Representative have correct permissions to trigger workflow rules

Show Suggested Answer

Suggested Answer: C

by Hubert at May 06, 2022, 06:47 AM

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