Salesforce Exam CRT-250 Topic 2 Question 48 Discussion

Actual exam question for Salesforce's CRT-250 exam

Question #: 48
Topic #: 2

A Marketing Cloud admin wants to automatically unsubscribe customers who respond to marketing emails asking to be removed from the mailing list.

Which two steps should the admin take to enable this functionality?

Choose 2 answers

AEnsure a Custom response is enabled for Automated Response in Reply mail Management

BVerify Reply Mail Management has been enabled in the account

CSelect Unsubscribe Manual requests in Reply Mail Management

DSelect Delete Auto-Replies and Out-of-Office mail Management

Show Suggested Answer

Suggested Answer: A, B

by Tegan at Jul 05, 2024, 04:15 PM

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Shaun

4 months ago

I bet the marketing team is thrilled to have this functionality. B and C all the way!

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Nobuko

3 months ago

C) Select Unsubscribe Manual requests in Reply Mail Management

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Theola

4 months ago

B) Verify Reply Mail Management has been enabled in the account

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Lonna

4 months ago

Yes, selecting Unsubscribe Manual requests will ensure that customers who respond to be removed from the mailing list are automatically unsubscribed.

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Devora

4 months ago

This is a no-brainer. B and C, of course! Gotta love those auto-unsubscribes.

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Jennie

3 months ago

It's great to have that feature in place to keep our mailing list up to date.

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Veda

3 months ago

Exactly! Those are the correct steps to enable automatic unsubscribes.

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Huey

4 months ago

C) Select Unsubscribe Manual requests in Reply Mail Management

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Ezekiel

4 months ago

B) Verify Reply Mail Management has been enabled in the account

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Wilda

5 months ago

I believe the admin should also select Unsubscribe Manual requests in Reply Mail Management.

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Letha

5 months ago

Hmm, I'm not sure about D. Deleting auto-replies doesn't seem relevant to this use case. B and C are the way to go.

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Latanya

5 months ago

Definitely B and C. Automating the unsubscribe process is key here.

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Ashlee

3 months ago

That's correct! By verifying Reply Mail Management and selecting Unsubscribe Manual requests, the admin can automate the unsubscribe process.

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Yolande

4 months ago

C) Select Unsubscribe Manual requests in Reply Mail Management

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Gerald

4 months ago

B) Verify Reply Mail Management has been enabled in the account

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Pearlie

5 months ago

I think the correct answers are B and C. Enabling Reply Mail Management and selecting Unsubscribe Manual requests is the way to go.

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Cassi

4 months ago

Yes, and selecting Unsubscribe Manual requests will ensure customers are automatically unsubscribed.

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Fletcher

5 months ago

I agree, enabling Reply Mail Management is crucial.

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Kimbery

5 months ago

I agree with Willodean. That's one of the steps needed to automatically unsubscribe customers.

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Willodean

5 months ago

I think the admin should verify Reply Mail Management has been enabled in the account.

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