Salesforce Exam CRT-251 Topic 14 Question 2 Discussion

Actual exam question for Salesforce's CRT-251 exam

Question #: 2
Topic #: 14

The Cloud Kicks website Contact Us form creates Leads that need to be followed-up on in a timely manner by the sales representatives- The VP of Sales wants to be notified when the Lead creation date has passed 24 hours and the lead status is still new. The sales representatives would also like a list to follow up. Which two actions should the Consultant perform to create a solution? Choose 2 answers

ACreate a Lead list view filtered for 'Lead created date NOT equal to TODAY' and 'Status equals new'.

BCreate a Lead escalation rule for 'Lead created date NOT equal to TODAY' and 'Status equals new'

CCreate a process builder process to send an email.

DCreate a dynamic report for sales representatives to subscribe to.

ECreate a publisher action on Lead.

Show Suggested Answer

Suggested Answer: B, D

by Kayleigh at May 04, 2022, 06:54 PM

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