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Salesforce Exam CRT-251 Topic 14 Question 95 Discussion
Actual exam question for
Salesforce's
CRT-251 exam
Question #: 95
Topic #: 14
[All CRT-251 Questions]
Topic #: 14
The Sales Cloud implementation at Cloud Kicks (CK) is now live. End user training is complete. IT stakeholders have signed off on the technical aspects of the project. The CK admin continues to call the consultant with questions about the sales process.
What should the consultant do?
Suggested Answer:
B
A knowledge transfer is essential to ensure that the Cloud Kicks admin is fully equipped to manage the Sales Cloud implementation post-go-live. This process involves detailed discussions, documentation, and training sessions to cover any gaps in understanding and to ensure the admin can handle day-to-day operations and troubleshoot issues. It also fosters independence and confidence in managing the system.
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