Salesforce Exam CRT-261 Topic 17 Question 15 Discussion

Actual exam question for Salesforce's CRT-261 exam

Question #: 15
Topic #: 17

As part of a new Salesforce Knowledge implementation, Universal Containers would like to migrate articles from their current database.

Which factor should a Consultant consider as part of the migration strategy?

AConvert any articles containing HTML into plain text before importing because HTML is NOT supported in any article field types.

BVerify that each article type has field level security on all fields set to read-only prior to import, in order to prevent any loss of data.

CEnsure that each existing article type has a corresponding Salesforce Knowledge article type that matches its structure and content.

DPrepare a single .csv file that can be used to migrate all articles types at once and include with a properties file in a .zip for import.

Show Suggested Answer

Suggested Answer: D

by Devora at May 08, 2022, 01:27 PM

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