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Salesforce Exam CRT-261 Topic 3 Question 87 Discussion

Actual exam question for Salesforce's CRT-261 exam
Question #: 87
Topic #: 3
[All CRT-261 Questions]

Universal Containers wants to provide its resellers a secure portal where they can share their customer accounts, submit and track the status of their cases, and view reports and dashboards.

Which solution should a consultant recommend?

Show Suggested Answer Hide Answer
Suggested Answer: B

For providing resellers with a secure portal to share customer accounts, submit and track cases, and view reports, implementing a Partner Experience site is recommended. This solution offers a collaborative platform tailored for partners, enhancing communication, case management, and access to vital information, strengthening the partnership ecosystem.


by Carey at Sep 15, 2024, 03:43 PM

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Noel
2 months ago
I disagree. I believe Employee Community would be a better option as it provides a secure portal for internal users to collaborate and share information.
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Kandis
2 months ago
The Employee Community option sounds a bit too internal. Universal Containers wants to give their resellers a dedicated platform, not just lump them in with their own employees.
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Eve
2 months ago
I agree with Keva. Partner Experience site would be the best solution for resellers to share customer accounts securely.
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Charolette
2 months ago
The Customer Experience site seems like overkill for what Universal Containers needs. They're just looking to provide a portal for their resellers, not their end customers.
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Hermila
2 months ago
C) Customer Experience site is not necessary for just providing a portal for resellers.
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Olive
2 months ago
B) Partner Experience site could also work well for resellers to share accounts and track cases.
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Evan
2 months ago
A) Employee Community would be the best solution for secure portal access.
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Keva
3 months ago
I think the consultant should recommend Partner Experience site.
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Izetta
3 months ago
I think the Partner Experience site is the way to go. It's designed specifically for resellers to collaborate and manage their accounts securely.
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Kate
2 months ago
Definitely, the Partner Experience site provides the features needed for resellers to share accounts and track cases effectively.
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Sherita
2 months ago
I agree, the Partner Experience site is the best option for resellers to securely manage their accounts.
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Dorothy
2 months ago
C) Customer Experience site
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Judy
2 months ago
B) Partner Experience site
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Milly
2 months ago
A) Employee Community
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