Salesforce Exam CRT-550 Topic 8 Question 82 Discussion

Actual exam question for Salesforce's CRT-550 exam

Question #: 82
Topic #: 8

Northern Trail Outfitters (NTO) wants to use Case data from Service Cloud as part of their current email messaging campaign. They want to import cases that indicate the customer wants someone to contact them after the case is closed. NTO tracks cases with a checkbox field called "Contact Me".

ACreate data extensions in Marketing Cloud and import the data from Service Cloud using Journey Builder.

BUse Salesforce Data Extensions and Filter Activities in Automation Studio to import and filter the data.

CUse Synchronized Data Extensions on the Case Object with a Boolean filter on the Contact Me field.

DCreate Reports in Salesforce filtered by Contact Me equal to True and import using the Import word.

Show Suggested Answer

Suggested Answer: C

by Erick at Mar 08, 2024, 03:25 AM

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Mila

2 months ago

I'm with Lottie on this one. Option C is the obvious choice. What kind of question is this anyway?

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Annelle

1 months ago

I agree, using Synchronized Data Extensions with a Boolean filter on the Contact Me field is the way to go.

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Cassandra

2 months ago

Option C is definitely the best choice. It's the most efficient way to import and filter the data.

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Lottie

2 months ago

Ha! 'Contact Me' field, really? Seems like a no-brainer to use that for the filter. Option C all the way!

upvoted 0 times

Harrison

2 months ago

User 2: I agree, it's the most straightforward way to import and filter the data from Service Cloud for the email campaign.

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Georgeanna

2 months ago

User 1: Option C is definitely the way to go. Using Synchronized Data Extensions with a Boolean filter on the Contact Me field makes the most sense.

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Nan

3 months ago

I'd go with option B. Using Salesforce Data Extensions and Filter Activities in Automation Studio seems like a straightforward way to get the job done.

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