Salesforce Exam CRT-550 Topic 9 Question 85 Discussion

Actual exam question for Salesforce's CRT-550 exam

Question #: 85
Topic #: 9

Northern Trail Outfitters wants to use Marketing Cloud to send notifications to customers when their orders are ready for in-store pickup. The notifications can be either SMS or email depending on their communications preference.

How should the consultant set this up?

ACreate an Outbound Message in MobileConnect with AMPscript in body to trigger an email confirmation as a fallback.

BJourney Builder Transactional Send Journey.

CAutomation with a Send SMS and Send Email activity in separate consecutive steps.

DJourney Builder multi-step journey with an API entry event and a decision split.

Show Suggested Answer

Suggested Answer: B

by Martina at Apr 25, 2024, 04:32 AM

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Sharee

6 months ago

Hmm, I'm torn between B and D. Maybe I'll just flip a coin and see where it lands? Or better yet, I'll ask the Magic 8-Ball - it's never steered me wrong before!

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Michael

6 months ago

Option B all the way! Journey Builder Transactional Send Journey is the future, baby. It's like the microwave of Marketing Cloud - quick, convenient, and always delivers the goods.

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Kimbery

5 months ago

It's so efficient and reliable. Plus, it's easy to set up and manage.

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Denny

5 months ago

D) Journey Builder multi-step journey with an API entry event and a decision split.

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Helga

5 months ago

I agree! Journey Builder Transactional Send Journey is definitely the way to go for this scenario.

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Jin

5 months ago

I agree, Journey Builder Transactional Send Journey is definitely the way to go for this scenario.

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Lavina

6 months ago

B) Journey Builder Transactional Send Journey.

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Mohammad

6 months ago

B) Journey Builder Transactional Send Journey.

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Claribel

7 months ago

Right, Journey Builder with a decision split can easily manage different communication preferences. I'm going with Option D too.

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Angella

7 months ago

I disagree. Journey Builder is known for handling complex logic well. Decision splits make it flexible.

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Xuan

7 months ago

I think it should be Option D. Using Journey Builder with an API entry event and decision split sounds right for tailored communications.

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Elly

7 months ago

I dunno, I'm leaning towards option C. Separate steps for SMS and email seem more straightforward. Plus, who doesn't love a good old-fashioned Automation workflow?

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Lynelle

7 months ago

Why not option C? Just use separate steps for SMS and Email in an automation.

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Stevie

7 months ago

I think option D is the way to go. A multi-step journey with an API entry event and a decision split sounds like the most flexible and scalable solution.

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