Salesforce Exam Data Architect Topic 7 Question 26 Discussion

Actual exam question for Salesforce's Data Architect exam

Question #: 26
Topic #: 7

Northern Trail Outfitters (NTO) plans to maintain contact preferences for customers and employees. NTO has implemented the following:

1. Customers are Person Accounts for their retail business.

2. Customers are represented as Contacts for their commercial business.

3. Employees are maintained as Users.

4. Prospects are maintained as Leads.

NTO needs to implement a standard communication preference management model for Person Accounts, Contacts, Users, and Leads.

Which option should the data architect recommend NTO to satisfy this requirement?

ACreate custom fields for contact preferences in Lead, Person Account, and Users objects.

BCreate case for contact preferences, and use this to validate the preferences for Lead, Person Accounts, and Users.

CCreate a custom object to maintain preferences and build relationships to Lead, Person Account, and Users.

DUse Individual objects to maintain the preferences with relationships to Lead, Person Account, and Users.

Show Suggested Answer

Suggested Answer: D

The Individual object is a standard object that lets you store details about data privacy and protection preferences for person accounts, contacts, users, and leads. The Individual object can be used to implement a standard communication preference management model for NTO, with relationships to the other objects.

by Jerry at Nov 25, 2023, 02:11 AM

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