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Salesforce Exam Education Cloud Consultant Topic 4 Question 96 Discussion
Topic #: 4
A university is planning an enterprise-wide implementation of Education Cloud. It has asked the consultant to do an analysis of Education Cloud functionality to identify additional apps it may need to purchase.
What is a standard feature of Education Cloud?
Student Advising is a standard feature of Education Cloud. It provides tools and functionalities to manage student advising processes, track student progress, and facilitate communication between advisors and students.
Features of Student Advising:
Advising Notes: Keep track of discussions and recommendations.
Appointment Scheduling: Allows students to schedule appointments with advisors.
Case Management: Manage and track advising cases and interventions.
Implementation:
Configure Advising Settings: Set up advising schedules, roles, and permissions.
Training: Provide training for advisors on using the advising tools within Education Cloud.
Monitoring and Reporting: Use dashboards and reports to monitor advising activities and student progress.
Salesforce Education Cloud Documentation: Student Success Hub
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