Salesforce Exam Education Cloud Consultant Topic 5 Question 94 Discussion

Actual exam question for Salesforce's Education Cloud Consultant exam

Question #: 94
Topic #: 5

[All Education Cloud Consultant Questions]

Which metric should the consultant recommend to determine whether the Implementation project is successful?

AVolume of emails to the office

BPercentage of staff logins each month

CNumber of student phone inquiries

Show Suggested Answer

Suggested Answer: B

Measuring Implementation Success:

The percentage of staff logins each month is a strong indicator of user adoption and engagement with the new system. High login rates suggest that staff members are regularly using Education Cloud for their daily tasks.

Why Percentage of Staff Logins:

User Adoption: Frequent logins indicate that staff are actively using the system, which is critical for the success of the implementation.

Engagement: High engagement rates reflect that the staff find the system useful and are leveraging it to manage their workflows.

Data Accuracy: Regular use ensures that data entered into the system is current and accurate, improving overall data quality.

How to Track:

Dashboards: Set up dashboards to visualize login trends and identify patterns or areas needing improvement.

Steps to Implement:

Create Login Report:

Navigate to the Reports tab and create a new report based on the User Login History object.

Include fields such as User Name, Login Date, and Login Time.

Group the data by month to calculate the percentage of active users.

Set Up Dashboard:

Create a dashboard that displays the login data.

Use charts and graphs to visualize the percentage of staff logins each month.

Salesforce Documentation: User Login History

Salesforce Help: Creating Reports and Dashboards

by Sharika at Sep 08, 2024, 01:26 AM

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Viva

2 months ago

I see your point, Cherelle, but I still think B) Percentage of staff logins is a more direct measure of success.

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Lucy

2 months ago

Percentage of staff logins is the way to go. It's like tracking employee attendance - if they're not using it, the project isn't working.

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Kanisha

1 months ago

Number of student phone inquiries might not be as relevant for this project.

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Avery

1 months ago

I think volume of emails to the office could also be a useful metric.

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Alita

2 months ago

I agree, staff logins are a good indicator of project success.

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Alpha

2 months ago

Volume of emails, huh? I bet the consultants are getting flooded with complaints about the new system. That's not exactly a success indicator.

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Jarod

3 months ago

Number of student phone inquiries? That's just going to tell you how confused the students are. Not a great metric for project success if you ask me.

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Cherelle

3 months ago

I would go with C) Number of student phone inquiries, as it shows interest from the users.

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Maia

3 months ago

Percentage of staff logins each month seems like a more relevant metric. It would show how engaged the staff is with the new system.

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Matilda

2 months ago

Number of student phone inquiries might not be as relevant for measuring the success of the Implementation project.

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Karl

2 months ago

I think volume of emails to the office could also be a good metric to consider.

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Cheryl

2 months ago

I agree, staff logins would definitely show how well the new system is being used.

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Cordie

3 months ago

I agree with Chau, staff logins show engagement with the system.

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Chau

3 months ago

I think B) Percentage of staff logins each month would be a good metric.

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Amira

3 months ago

I think the volume of emails to the office would be a good metric to determine the project's success. It would give a good indication of how well the implementation is being received.

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