Salesforce Exam Experience-Cloud-Consultant Topic 5 Question 60 Discussion

Actual exam question for Salesforce's Salesforce Certified Experience Cloud Consultant exam

Question #: 60
Topic #: 5

[All Salesforce Certified Experience Cloud Consultant Questions]

Ursa Major Solar (UMS) is using the Customer Account Portal template where both customers and employees can log in to view information about the company. UMS would like the Home page to

showcase internal resources at the top for its employees, and would like self-help resources to be available for lagged-in customers. UMS wants to exclude employee resources from the layout of

the Home page when customers are logged in.

Which functionality should UMS utilize to showcase the Home page in different ways?

ACase Feeds

BPage Variations

CSharing Sets

DDeveloper Console

Show Suggested Answer

Suggested Answer: B

This option allows UMS to showcase the Home page in different ways for its employees and customers. Page variations are different versions of a page with different layouts, components, and content.UMS can create page variations for the Home page and use audience targeting to display different variations to different audiences based on user attributes, such as profile or user type3

by Barrett at Mar 08, 2024, 05:26 PM

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Kendra

3 months ago

Haha, imagine if UMS tried to use Case Feeds for this. 'Sorry, your support case isn't showing up because you're not an employee!' That would be a disaster.

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Amber

3 months ago

The Developer Console? Nah, that's more for the techies. UMS wants something user-friendly that their employees and customers can work with.

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Lisha

2 months ago

C) Case Feeds

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Juan

2 months ago

B) Sharing Sets

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Dorthy

2 months ago

A) Page Variations

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Nelida

3 months ago

That's a good point, Jettie. Sharing Sets could definitely help with controlling access to different resources.

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Troy

3 months ago

I still think Page Variations would be the best choice for showcasing the Home page in different ways.

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Jerry

3 months ago

Sharing Sets? I don't think that's the right tool for this. Sounds more like it's for controlling access, not showing different content on the same page.

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Tracey

2 months ago

C) Sharing Sets

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Luther

3 months ago

B) Page Variations

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Torie

3 months ago

A) Case Feeds

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Rolande

4 months ago

Page Variations sounds like the way to go. It'll let UMS show different content for employees and customers on the same page. Easy to manage and keep things separate.

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